Return Policy

Return / Exchange Policy

25% fee on cancellations/returns on total sales price for normal stock items. Returns on special order items are subject to 35% cancellation fee (delivery fees are nonrefundable). If returned item needs be picked up from customer's house there will be an additional pickup fee. All refunds will be made by company check. Customer is responsible for making sure items ordered will fit in their home, doorways, and entryways. Returns are accepted for maximum of 3 days from receiving or picking up items and must be returned in original boxes packaging. DFW does not accept returns/refunds on mattresses, box springs, or bedding products.